Privacy Policy

Cerebro is made by Quantiko Technologies LLC ("Cerebro," "we," "us"). Cerebro is a job-management platform for roofing and construction crews, available as a web app and as an iOS/Android app. This policy explains what we collect, how we use it, and the choices you have — whether you use Cerebro through your employer's company account or manage your own.

We collect the following categories of information as you use Cerebro:

• Account information — your name, email address, and the company (or companies) you belong to, used to sign you in and enforce who can see what.
• Job site photos, videos, and scans — images and video you capture or upload for jobs, including invoice/receipt/packing-slip scans, floor plans and blueprints, and 360° room scans (captured via Bluetooth when you connect a supported Insta360 camera).
• Fitting photos — customer photos you choose to process for fitting recommendations or try-on previews. These are not added to job records.
• Location — GPS coordinates attached to the photos and videos you capture, so a job site's media stays tied to the right address.
• Voice and audio — audio recorded for job site videos and for voice commands to Ask Cerebro, and call audio when you place or receive calls inside the app.
• Content you send to Cerebro's AI features — photos, documents, and messages you submit to get AI-assisted measurements, estimates, chat answers, generated images, or generated video, including Video Studio prompts, reference images and video clips with any audio.
• Biometric unlock (Face ID or fingerprint) — used only to unlock the app on your device. Cerebro never receives or stores biometric templates; Apple or Android handles biometric verification on-device.
• Usage, device, and crash data — basic diagnostics (crashes, performance) to keep the app reliable.

We use this information to:

• Provide Cerebro's core features: jobs, estimates, scheduling, photos, calls, and AI-assisted vision, chat, image, and video tools.
• Keep your company's data separate from every other company on Cerebro.
• Diagnose crashes and improve reliability and performance.
• Communicate with you about your account and job-related activity.

We do not sell your information, and we do not use it to serve you third-party advertising.

Within your company, the people your admin has given access see the job data they are authorized to see. Outside your company, we share information only with the service providers that help us run Cerebro, each acting on our behalf and under contract:

• Convex — hosts our database and backend.
• AI providers — most AI features (vision, chat, image and video generation, transcription) route through OpenRouter, which forwards what you send to whichever model provider handles that request — today that can be Anthropic, OpenAI, Google, Moonshot AI, or Z.ai. Video Studio also uses Kuaishou (Kling), xAI, Alibaba, MiniMax, Runway, Black Forest Labs and ByteDance through OpenRouter, depending on the selected model. A few AI features connect to a provider directly: ByteDance/BytePlus for AI-generated video, fal.ai for AI image editing tools in Studio, and ElevenLabs for text-to-speech on calls.
• Sentry — receives crash and performance diagnostics.
• Telnyx — connects calls placed or received inside the app.
• Resend — delivers transactional emails (invites, notifications, receipts).

An Insta360 camera connects to your device directly over Bluetooth/Wi-Fi to capture a 360° scan — that connection doesn't go through Cerebro's servers.

We may also share information if required by law, or to protect the rights and safety of Cerebro, our customers, or the public.

We require service providers that receive personal data, including AI processors, to provide the same or equal protection described in this policy under their contractual data-protection obligations: process data only for the authorized service, protect its confidentiality and security, and support applicable retention, deletion and data-subject rights. This is not a promise of zero retention; providers may retain request content and metadata as required by their published privacy, security and legal terms. We do not sell your content or share it for advertising.

We keep your information for as long as your company's account is active, so job history stays available to the company that created it. If you delete your personal account (see below), your login is removed; your company's business records — jobs, estimates, photos, invoices — remain with the company, including historical attribution of who created them.

• AI features ask first. In the mobile app, nothing you capture, say, or type is sent to an AI provider until you allow it — the app asks before each AI feature's first use, explains what will be sent, names the recipients and asks you to tap Allow. The Video Studio screen asks before generation in every mode, including text-to-video and video editing. Declining or dismissing the request does not start AI processing. You can review or withdraw those permissions anytime in the app under More → AI & Privacy; with capture analysis off, photos and videos still save and sync without AI indexing, including saved drone snapshots. Customer email drafting has a separate permission covering your instructions, company name, customer first name, selected job title and message purpose sent to Anthropic through OpenRouter. Fitting recommendations send the customer photo and service category to Anthropic; the first try-on preview is automatic, and that and further previews send the photo and chosen option to OpenAI, both through OpenRouter. Agent revisions and form drafting have a separate permission covering your instructions, relevant job and customer details, customer conversations, permitted photos, company forms, catalog prices and connected QuickBooks invoice and price history processed by Z.ai, OpenAI or Anthropic through OpenRouter according to the agent model, or by your company's connected Claude account through Modal. Withdrawal applies to future requests; it cannot recall a request already sent. Permissions are stored separately for each account on each device. Ask Cerebro’s separate chat permission covers messages, attachments, relevant company, customer and job records, photos, and connected-account content retrieved by its tools (such as email or calendar data), including image and video generation. Turning off the Video Studio screen permission does not turn off chat tools; withdraw the chat permission separately in AI & Privacy.
• Delete your account from the mobile app’s account menu and confirm using the one-time email link, or visit icerebro.com/delete-account. A sole company owner must transfer ownership first. Deletion removes your personal login and company memberships; company business records remain with the company, including historical attribution.
• Control camera, microphone, location, Bluetooth, photo library, and notification access at any time from your device's Settings.
• Ask your company admin to review or remove your access to specific jobs or data.

Cerebro is a business tool for construction and roofing crews and is not directed to, or knowingly used by, children. We do not knowingly collect information from anyone under 16.

We encrypt data in transit, and every request to our backend is scoped to the requesting user's company — no company can see another company's data. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.

Cerebro is operated from the United States. If you use Cerebro from outside the U.S., your information will be transferred to and processed in the U.S. and other countries where our service providers operate.

If we make material changes, we'll update the effective date above and, where appropriate, notify you in the app.

Questions about this policy or your data? Email legal@icerebro.com.